Online security

We use a Supercontrol booking system for processing bookings and making payment requests to card providers. Through Supercontrol we are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). See more on Supercontrol security.

When to enter your card details onto our system all pages are 128 bit SSL encrypted. SSL creates an encrypted link between a web server and a web browser to ensure that all data transmitted remains private and secure. All sensitive data is encrypted and password-protected. The SuperControl server is scanned weekly by a PCI Approved Scanning Vendor for thousands of possible security vulnerabilities. SuperControl is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS).

How we ensure your card details are safe

What happens when you or we process a payment through our system is that our Supercontrol booking system requests a payment from your card via Sagepay -see more detail on Sagepay. Your card details are not held on our system and are encrypted into a unique number. We only hold this unique number and it is not possible for us to convert this number into anything that relates back to your card. Any subsequent request for balance payments are processed using this reference number only and is decrypted by the payment provider only.

Checks to minimise the risks of stolen cards being used to book accommodation.

To ensure we minimise these risks we process payment through the Verified by Visa or Mastercard SecureCode systems. These system protects your card against unauthorised use and gives you peace of mind when shopping online.